Adirondack
Apex
Arizona
Arundel
Ascot
Aura
Avon
Balmoral
Caisse Versailles
Cambridge
Capri
Care Products
Colchester
Commodore
Covers
Crichton
Cushions
Drummond
Dune
Edinburgh
Equinox
Felsted
Glenham
Haven
Horizon
Inscriptions
Kirar Collection
Linear
London
Mercury
Metzo
Mission
Monaco
Napoli
Nevada
New Products
Newport
Parasol Bases, Covers And Rings
Pavilions
Placemats
Quattro
Reims
Rothesay
Safari
Savannah
Seat Security Fasteners
Sissinghurst
Stirling
Storage Chests
Waveney
Wimbledon
Windsor- Introduction
- Teak
- Stainless Steel
- Aluminium
- Woven
- Textilene Slings
- Cushions and Parasols
Frequently Asked Questions
We combine the highest quality materials with superior craftsmanship and design, which has resulted in worldwide recognition of our brand as representing the best in outdoor furniture. To our renowned range of Teak furniture, we have added contemporary designs using:
Stainless Steel
Aluminium
Textilene synthetic material
Woven synthetic fibre.
Cushions and parasol fabrics
Please use the tabs above to see details on their properties and how to care for your furniture.
Do I need to store my furniture during the winter?
No, all our furniture can be left outdoors, uncovered, all year round. If you choose to cover your furniture during the winter then click to see our range of covers.
Do I need to use a base if I am locating a parasol through a dining table?
Yes, all parasols must be located in the recommended parasol base for safety reasons. We supply our standard parasol bases for when you wish to use a parasol through a dining table, a free standing base is available for use without a table. Standard parasol base plates are available for when a parasol is required for the Equinox Pedestal Tables.
Can we use any of your chairs with any of your tables?
Our dining chairs and tables are made to a standard that gives the correct distance between the seat and table top, which ensures you are comfortable when eating. You can confidently purchase any of our chairs with any of our tables depending on your design preference and the number of people you wish to seat.
Does your furniture require assembly?
Some pieces are supplied fully assembled whilst others will need minor assembly, in which case instructions are given inside each carton. Your retailer should be able to arrange for the assembly of your furniture, if you require it.
Does your furniture carry a warranty?
Please download the details of our warranty.
Warning about door to door selling of Barlow Tyrie furniture in the UK.
Customers frequently report that people in vans call, claiming to sell our products.
We confirm our products are only available from our authorised stockists or through our clearance site. You should report any instance of this misrepresentation to your local Trading Standards Department.
Where can I get a price list?
For current retail prices please consult your nearest stockist. You will find some discontinued items available to buy direct from us on our clearance website.
Other queries/suggestions/complaints?
Please do not hesitate to contact us during office hours if you cannot find an answer to your query on our website.
By Email to: info@teak.com
By Post to: Barlow Tyrie Ltd Springwood Drive Braintree, Essex CM7 2RN UK
By Telephone: +44 (0)1376 557600
Teak
What are the properties of teak?
Teak is a deciduous hardwood tree from the highlands of Southeast Asia; it does not come from tropical rainforests. Teakwood has a naturally high oil content, which makes it both stable and resistant to rotting when exposed to climatic extremes. For centuries, this special quality has made teakwood the preferred choice for marine decking and construction and makes it the premium timber for outdoor furniture.
Where does the timber you use come from?
We manufacture our wooden furniture from Teak (Tectona Grandis), which we source from Indonesian government owned plantations on the island of Java.
What is the Forest Stewardship Council® (FSC®)?
The Forest Stewardship Council® is an international, non-profit association whose
members include environmental, social groups, progressive forestry and timber
related companies who are working together in order to improve forest management
world-wide. The trademark of the FSC on a product indicates that the wood used
to make it comes from a source that has been certified by the FSC as being well
managed and meeting the environmental, social and economic standards that have
been set by the FSC. The FSC certificate is only granted to organisations following
an annual audit to confirm their compliance with FSC standards. Our audit is performed
by an FSC accredited Certification Body partner of the Rainforest Alliance and our
Chain of Custody code is RA-COC-000090.
Trademark licence code (FSC-C007974).
Future Policy Our policy is to move as quickly as possible to FSC certification of most of our furniture.
What is the teak weathering process?
Over a few months in an outdoor environment, untreated teak will weather to a silver grey colour, which is due to the action of sunlight.
Why does new teak sometimes have 'wild' dark or orange stripes?
These markings are perfectly normal and will disappear within a few days, following exposure to the UV spectrum in natural sunlight. These marks are often apparent following the kilning process, which we use to lower the moisture content of the timber prior to manufacture. Kilning reduces the incidence of small cracks that can appear in the furniture due to the changes in temperature and humidity encountered in an outdoor environment.
Why do cracks occasionally appear in my teak furniture?
Teakwood is a natural material and fine cracks in the end grain of components, e.g. legs and arms, may appear due to changes in temperature and humidity and the consequent change in moisture content of the wood. This is normal, especially in heavier components and it will not affect the serviceability of your furniture.
How do you clean teak?
- Over time, teak will naturally weather from golden brown to a silver grey colour. The following range of Barlow Tyrie products will help you care for your teak furniture.
- "Barlow Tyrie Teak Cleaner" will quickly remove accumulated dirt.
- "Barlow Tyrie Teak Stain Guard" forms an invisible layer to protect your teak furniture from everyday stains such as butter, oil and red wine, making the cleaning of accidental spills an easy task.
- "Barlow Tyrie Teak Colour Guard", applied when the furniture is new or after the application of "Barlow Tyrie Teak Cleaner", will help maintain the golden brown colour of new teak by using pigment enhancers together with UV inhibitors to prevent the natural greying process.
- If you live in the UK and wish to maintain your furniture using our care products, but do not wish to do the work yourself, then we recommend you contact www.teakcare.co.uk who can provide a regular or one time service according to your needs
Do I need to oil my teak furniture?
Treating with teak oil or other preservatives is not necessary, it will not extend the life of your furniture and is purely cosmetic. We do not recommend oiling your furniture.
Stainless steel
What are the properties of stainless steel?
We use two grades of stainless steel; 316 Grade, commonly known as 'marine grade' and 304 Grade, more commonly used for garden furniture.
Both 316 and 304 are hardwearing and suitable for use in inland locations whilst 316 is ideal for use in coastal areas and marine environments, where oxidation could be a problem.
Please note: In coastal areas where extreme humidity is present, our 316 grade stainless steel products and hardware may require more frequent cleaning and maintenance.
No stainless steel products should be purchased for use in an indoor chlorine environment.
Please enquire for further details. If you have any questions or concerns about the grade that is best for your area, then please contact your supplier or our customer service department.
Please note that all outdoor furniture, including stainless steel, requires some maintenance to keep it looking its best.
How do I clean stainless steel?
Whilst 316 grade is highly resistant to corrosion it will still require some maintenance to preserve its finish, dependant on the environment.
To maintain the finish of both 316 and 304 grades, we recommend you use “Barlow Tyrie Stainless Steel Clean and Guard”, which cleans the stainless steel and leaves a fine layer of Teflon on the surface to help prevent the build up of contaminants.
Aluminium
What are the properties of aluminium?
Aluminium is lightweight and for this reason, we have included it in our range.
The aluminium we use is 'Virgin Aluminium', meaning it is not reclaimed from scrap, making it stronger and longer lasting. We powder-coat the aluminium to prevent oxidation and ensure it gives long service.
How do I clean aluminium?
We recommend you use "Barlow Tyrie Aluminium Cleaner".
Woven Fibre
Is your woven furniture weatherproof?
We use the finest synthetic material that is hand-woven over a powder coated aluminium frame to produce splendid furniture that is strong, colour fast and entirely resistant to sun and rain.
How do I clean woven furniture?
To clean and maintain your woven furniture, use "Barlow Tyrie Woven and Textilene Cleaner", which we have developed to prevent unsightly residue remaining after the cleaning process.
Textilene
What is Textilene?
We make the slings for our aluminium, stainless steel and teak furniture with this special high quality branded material made from PVC coated, polyester, non-stretch yarn.
Why choose Textilene?
Using this fabric means our slings are strong and durable as well as mildew resistant, flame retardant and low maintenance. We use sonic welding to produce our slings, which results in a more aesthetically pleasing product than glue or stitching.
How do I clean Textilene?
To clean and maintain your Textilene or woven furniture, use "Barlow Tyrie Woven and Textilene Cleaner", which we have developed to prevent unsightly residue remaining after the cleaning process.
Cushions and Parasols
Are your fabrics waterproof?
Our cushions have a water repellent finish but are not waterproof and should not be left out in heavy rain. If cushions become saturated then place them on one edge and allow the water to drain away until they are thoroughly dry.
Do not store cushions when they are wet
Do your parasol fabrics provide ultraviolet protection?
Our fabrics have been tested and proven to provide up to 98% protection from the harmful effects of the sun, depending on the depth of colour. White and lighter coloured fabrics provide less protection than darker fabrics. This protection is inherent to the product and usage will not reduce it.
Are your fabrics fire resistant?
The cushions we supply outside the North American market and our furniture slings are flame retardant and comply with the U.K. Furniture & Furnishings (fire safety) Regulations 1988.
What are your cushions made from?
We manufacture our cushions using Sunbrella® fabric, made from a durable, 100% solution dyed acrylic fibre that is very colour fast in sunlight. A stain repellent is applied to the fabric, although it will withstand vigorous cleaning if necessary.
How do I clean cushions and parasols?
To clean and maintain your cushions and parasols, we recommend you use "Barlow Tyrie Fabric Cleaner” which will remove dirt, grease, oil and mould. After cleaning we recommend using "Barlow Tyrie Weather Guard” which will protect the fabric from the aging affects of the weather.
We recommend you leave the cushion covers on during the cleaning process.
We recommend that parasol canopies should be cleaned on the frame.
We suggest you clean your cushions before you store them in a dry, well ventilated area.
Replacement covers are available for all our parasols and cushions.
Do I need to use a base if I am locating a parasol through a dining table?
Yes, all parasols must be located in the recommended parasol base for safety reasons. We supply our standard parasol bases for when you wish to use a parasol through a dining table, a free standing base is available for use without a table. Standard parasol base plates are available for when a parasol is required for the Equinox Pedestal Tables.